Payments

How do I pay for a purchase at Flora Passion India?

Flora Passion India offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Flora Passion India trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use Internet Banking, Pay Pal or make payments using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.

 

Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Flora Passion India?

There are no hidden charges when you make a purchase on Flora Passion India. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

We charge a Flat Delivery charge for Midnight Delivery of Rs 350.00 (Three Hundred Fifty only). There is an Extra Delivery charge of Rs 350.00 (Three Hundred and Fifty Only) for deliveries in Small Cities &Towns. The same is shown on the website when you choose the particular city. (The extra delivery charge cities are the ones which have a * beside it).

 

Do we accept Cash on Delivery?

We do not accept Cash on delivery. If you are not comfortable making an online payment on Flora Passion India.com, you can place the order online and after placing the order Call our Customer Service on +91 9920457846 and request for our ICICI Bank Account details, where you can deposit Cash.

 

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India and 21 other countries.

 

Credit cards

We accept payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.

 

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

 

Is it safe to use my credit/debit card on Flora Passion India?

Your online transaction on Flora Passion India is secure as after placing your order you are Re- directed to our Payment Gateway website which have the highest levels of transaction security currently available on the Internet. Our Payment Gateway Partners use 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Flora Passion India are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

 

What steps does Flora Passion India take to prevent card fraud?

Flora Passion India realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologize for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

 

What is a 3D Secure password?

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and MasterCard Secure Code” services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

 

How can I get the 3D Secure password for my credit/debit card?

You can register for the 3D Secure password for your credit/debit card by visiting your bank website.

 

Can I use my bank's Internet Banking feature to make a payment?

Yes. Flora Passion India offers you the convenience of using your bank Internet Banking service to make a payment towards your order. We have tied up with CC Avenue for accepting Internet Banking Payments.